Chromalox respects your privacy. Chromalox does not sell, rent, or loan any identifiable
information regarding its customers to any third party. Any information you give
us is held with the utmost care and security and is only used to facilitate your
business relationship with Chromalox.
Chromalox will explicitly ask when they need information that personally identifies
you or allows them to contact you ("Personal Information"). Generally
this information is requested when registering for the site, requesting a particular
service, making a purchase, communicating with Chromalox, or entering a giveaway
or sweepstakes. Examples of such information are: name, postal address, e-mail address,
phone number, industry, channel, and product interests.
Use of Information
Chromalox, in many parts of the world, utilizes a representative network for
best meeting your personal needs on a local level. These representative companies
have access to much of the same information as Chromalox concerning customer-specific
information. As a result, for the exclusive purposes of privacy issues and access
to personal information, these representatives are not considered to be a
third party, but rather, are considred to be part of the Chromalox organization
in order to provide you with a higher level of service.
The Personal Information described above will be collected by Chromalox and any
of its direct representative organization. Personal Information is used by Chromalox
to assist in serving you more effectively. Personal Information is also used by
Chromalox to improve the content of our Internet System, to customize the content
and/or layout of our pages for each individual customer, to notify customers about
updates to our website, and/or to contact customers for marketing purposes.
Chromalox may sell or share non-personal aggregate, or summary, information regarding
its customers with partners or other third parties, but Chromalox does not sell
or share any information at the individual customer level.
Chromalox may disclose Personal Information if required to do so by law or in the
good-faith belief that such action is necessary to (a) conform to the edicts of
the law or comply with legal process served on Chromalox or the Chromalox Internet
System; (b) protect and defend the rights or property of Chromalox, the site or
the users of the Chromalox Internet System, and (c) act under exigent circumstances
to protect the personal safety of users of Chromalox, the Chromalox Internet System
or the public.
Reviewing and Updating Information
Whenever possible, Chromalox will provide you with the means to ensure that your
Personal Information is correct and current. You may update your contact information
To request that your Personal Information be removed from Chromalox's database,
or to request that Chromalox no longer solicit you either by e-mail, telephone,
regular mail or by any other means, please contact Chromalox directly
at 800-443-2640 and request any such action. Please be sure to provide us with your
exact e-mail address, name, address and/or telephone number(s) in order to be sure
we handle your request correctly.
Chromalox uses a feature of your Web browser called a "cookie" to assign
a unique identification to your computer. Cookies are files that your Web browser
places on your computer's hard drive. Chromalox creates and then uses these cookie
files to track your clicks as you go through the Chromalox Web site.
us whether you have visited previously, and to help us determine whether you came
from a particular Internet link or banner advertisement.
Cookies may also be used to help to save and retrieve information used on the Chromalox
site such as contact information, preferences, saving you from having to re-enter
this information upon every visit to the Chromalox Internet System. Cookies cannot
be used by Chromalox to retrieve any personal information about you. Chromalox does
computer unless such information was knowingly and willingly provided by you.
The Chromalox.com website, as do most websites, writes to a log file common activity
information such as IP addresses and browser types for systems administration purposes.
These logs will be analyzed to constantly improve the value of the materials available
to you on the website.
We use email links located on the "contact us" page to allow you to contact
us directly with any questions or comments you may have. We read every message sent
in and try to reply promptly to every one. This information is used to respond directly
to your questions or comments. We may also file your comments to improve the site
and program, or review and discard the information. Your personal information is
only shared with third parties with your explicit permission.
If at any time you believe that a Chromalox site has not adhered to these principles,
please notify Chromalox and we will use all commercially reasonable efforts to promptly
determine and correct the problem.
Modification of This Privacy Statement
Chromalox reserves the right, at its discretion, to change, modify, add, or remove
portions of this policy at any time. Please check this page periodically for changes.
By using this site, you are agreeing to the terms set forth in Chromalox's Privacy
Policy. Your continued use of this site following the posting of changes to these
terms will mean that you accept those changes.