Service Contracts

site serivices  Design and Engineering  Start Up and Commissioning  Service Contract  Cold Weather Contracts  Customer Support

 

Chromalox Service Contracts       Call us at: 1-800-443-2640

Chromalox Service Contracts deliver efficient emergency response and preventative maintenance, helping to eliminate problems before they arise.

You rely on us to build it, now count on us to service it. Chromalox field service personnel are experts at maximizing the performance of your process heat and control systems with a variety of on-site services.

Take advantage of our multi-point inspections, guaranteed emergency response times, site reports, and replacement parts availability.


Available for the following products:


  Pre-Season Pre / Mid-Season Premium
Preventative Maintenance (PM) Visit(s) / Year
1 On-Site Visit*
8x5
1 On-site Visit, Extended Availability Hours**
24x7
2 On-Site Visits, Extended Availability Hours**
24x7
 Reporting
Equipment Checklist,
Operating Conditions,
Recommended Maintenance
Equipment Checklist,
Operating Conditions,
Recommended Maintenance 
Equipment Checklist,
Operating Conditions,
Recommended Maintenance 

Call Center Support

Dedicated 1-800 Line* Dedicated 1-800 Line*
Dedicated 1-800 Line,
24x7 Support
Guaranteed Emergency
Response Time

On-Site Response - Travel & Labor Costs Included*

8x5 (within 5 business days)

 On- Site Response - Parts, 
Travel & Labor Costs Included*
8x5 (within 3 business days)
 On-Site Response Time
Within 24-Hours - Parts,
Travel & Labor Costs Included** 

Parts Price

Current Price Premium Discount Included

Parts Availability

Standard Lead Time Expedited <5 Days Priority Stocked