Cold Weather Service Contracts

Cold weather can be a strain on much of your system’s equipment.

With the broadest selection of cold weather products in the industry, Chromalox is there for you with pre-season planning and preventative maintenance services.

We’ll help you to avoid unplanned downtimes that can occur due to cold weather. Our service package ensures proper equipment operation before the cold weather strikes. This added degree of security provides confidence that the heat will flow when you turn the switch.

Available for the following Products:

	Pre-Season	Pre / Mid-Season	Premium
Preventative Maintenance (PM) Visit(s) / Year	1 On-Site Visit* 8x5	1 On-site Visit, Extended Availability Hours** 24x7	2 On-Site Visits, Extended Availability Hours** 24x7
Reporting	Equipment Checklist, Operating Conditions, Recommended Maintenance	Equipment Checklist, Operating Conditions, Recommended Maintenance	Equipment Checklist, Operating Conditions, Recommended Maintenance
Call Center Support	Dedicated 1-800 Line*	Dedicated 1-800 Line*	Dedicated 1-800 Line, 24x7 Support
Guaranteed Emergency Response Time	On-Site Response - Travel & Labor Costs Included* 8x5 (within 5 business days)	On- Site Response - Parts, Travel & Labor Costs Included* 8x5 (within 3 business days)	On-Site Response Time Within 24-Hours - Parts, Travel & Labor Costs Included**
Parts Price	Current Price	Premium Discount	Included
Parts Availability	Standard Lead Time	Expedited <5 Days	Priority Stocked

Chromalox Cold Weather Contracts Call us at: 1-800-443-2640