Chromalox Service Contracts

Chromalox Service Contracts deliver efficient emergency response and preventative maintenance, helping to eliminate problems before they arise.

You rely on us to build it, now count on us to service it. Chromalox field service personnel are experts at maximizing the performance of your process heat and control systems with a variety of on-site services.

Take advantage of our multi-point inspections, guaranteed emergency response times, site reports, and replacement parts availability.

Available for the following products:

	Pre-Season	Pre / Mid-Season	Premium
Preventative Maintenance (PM) Visit(s) / Year	1 On-Site Visit* 8x5	1 On-site Visit, Extended Availability Hours** 24x7	2 On-Site Visits, Extended Availability Hours** 24x7
Reporting	Equipment Checklist, Operating Conditions, Recommended Maintenance	Equipment Checklist, Operating Conditions, Recommended Maintenance	Equipment Checklist, Operating Conditions, Recommended Maintenance
Call Center Support	Dedicated 1-800 Line*	Dedicated 1-800 Line*	Dedicated 1-800 Line, 24x7 Support
Guaranteed Emergency Response Time	On-Site Response - Travel & Labor Costs Included* 8x5 (within 5 business days)	On- Site Response - Parts, Travel & Labor Costs Included* 8x5 (within 3 business days)	On-Site Response Time Within 24-Hours - Parts, Travel & Labor Costs Included**
Parts Price	Current Price	Premium Discount	Included
Parts Availability	Standard Lead Time	Expedited <5 Days	Priority Stocked

Chromalox Service Contracts Call us at: 1-800-443-2640