Signed, Sealed, Delivered: Responsive Service Builds Relationships
A manufacturer of packaging equipment for the poultry industry was unhappy with their current supplier of water tight elements for use on its machines. Due to a ground wire issue with the water tight seal used on the company’s machines, moisture was getting through the seal during regular wash downs.
Chromalox worked with the customer to install CIR cartridge heaters combined with an epoxy and viaton plug to eliminate moisture entering the machines. Chromalox then worked with the company to replace the 3-wire water tight elements with 2-wire water tight elements to eliminate possible future leaks.