Chromalox respects your privacy. Chromalox does not sell, rent, or loan any identifiable information regarding its customers to any third party. Any information you give us is held with the utmost care and security and is only used to facilitate your business relationship with Chromalox.
Chromalox will explicitly ask when they need information that personally identifies you or allows them to contact you ("Personal Information"). Generally this information is requested when registering for the site, requesting a particular service, making a purchase, communicating with Chromalox, or entering a giveaway or sweepstakes. Examples of such information are: name, postal address, e-mail address, phone number, industry, channel, and product interests.
Use of Information
Chromalox, in many parts of the world, utilizes a representative network for best meeting your personal needs on a local level. These representative companies have access to much of the same information as Chromalox concerning customer-specific information. As a result, for the exclusive purposes of privacy issues and access to personal information, these representatives are not considered to be a third party, but rather, are considred to be part of the Chromalox organization in order to provide you with a higher level of service.
The Personal Information described above will be collected by Chromalox and any of its direct representative organization. Personal Information is used by Chromalox to assist in serving you more effectively. Personal Information is also used by Chromalox to improve the content of our Internet System, to customize the content and/or layout of our pages for each individual customer, to notify customers about updates to our website, and/or to contact customers for marketing purposes.
Chromalox may sell or share non-personal aggregate, or summary, information regarding its customers with partners or other third parties, but Chromalox does not sell or share any information at the individual customer level.
Chromalox may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Chromalox or the Chromalox Internet System; (b) protect and defend the rights or property of Chromalox, the site or the users of the Chromalox Internet System, and (c) act under exigent circumstances to protect the personal safety of users of Chromalox, the Chromalox Internet System or the public.
Reviewing and Updating Information
Whenever possible, Chromalox will provide you with the means to ensure that your Personal Information is correct and current. You may update your contact information at 800-443-2640.
To request that your Personal Information be removed from Chromalox's database, or to request that Chromalox no longer solicit you either by e-mail, telephone, regular mail or by any other means, please contact Chromalox directly at 800-443-2640 and request any such action. Please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.
Chromalox uses a feature of your Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Chromalox creates and then uses these cookie files to track your clicks as you go through the Chromalox Web site.
The Chromalox.com website, as do most websites, writes to a log file common activity information such as IP addresses and browser types for systems administration purposes. These logs will be analyzed to constantly improve the value of the materials available to you on the website.
We use email links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
If at any time you believe that a Chromalox site has not adhered to these principles, please notify Chromalox and we will use all commercially reasonable efforts to promptly determine and correct the problem.
Modification of This Privacy Statement