Fuel Gas Heater Panel Troubleshooting & Upgrade
York County Natural Gas has been providing residential, commercial, and industrial natural gas service throughout York County, South Carolina for over 60 years. They have recently engaged Chromalox, in partnership with Applebee-church, to support the troubleshooting and upgrade of its Fuel Gas Heater Control Panels, a critical component in its natural gas infrastructure. The initiative aimed to restore optimal functionality and ensure long-term reliability of the system.
During routine operations of its compressor station, York County Natural Gas identified performance issues with its Fuel Gas Heater Control Panels. Chromalox’s field engineers were dispatched to evaluate the system. Over the course of a 7-hour diagnostic session, they conducted a thorough assessment and identified that the Temperature Controllers on both panels were not functioning correctly.
The field engineers demonstrated exceptional technical expertise and attention to detail throughout the troubleshooting process. Their findings were discussed collaboratively with the York County team, leading to a consensus that the faulty controllers should be replaced.
The Solution
To restore full functionality and prepare for future contingencies, York County Natural Gas opted to upgrade the two malfunctioning temperature controllers and order additional units for redundancy. The order included:
- Temperature Controllers
- Overtemperature Controllers
Upon delivery of the new controllers, Chromalox’s field engineers conducted full installation, setup, and system startup. With their specialized expertise and familiarity with the equipment, it ensured a smooth and efficient commissioning process.
The Benefits
By partnering with Chromalox, York County Natural Gas achieved:
- Accurate diagnostics and expert troubleshooting
- Timely identification of faulty components
- Strategic upgrade with spare units for future resilience
- Trusted field engineering support for installation and commissioning
Chromalox’s commitment to precision and reliability helped York County Natural Gas maintain operational continuity and prepare for future system demands.
Testimonial
"The team did an outstanding job evaluating and troubleshooting the panels. Their thorough assessment revealed the issue and the right course of action. Thanks to their professionalism and diligence we are now operating with no issues.”
Brent Mackey, Compressor Station Technician at York County Natural Gas:
